Sirius Technology s.r.l.

+39.06.81171538
info@sirius-tech.it
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References Workforce Management

SP-Expert is a Workorce Management market leader, with over 1000 installations all over the World, in many different markets, including Health Care, Industry, Public Sector, Retail, Contact Center, Services.

SP-Expert in Italy
in Healthcare:
Area Vasta di Merano con il Territorio e gli Ospedali di Merano, Brunico, Bressanone
Ospedale Casa Sollievo della Sofferenza - S.Giovanni Rotondo (FG)

in Airports:
Aeroporto di Bologna
Aeroporti del Garda (Verona, Brescia)
Aeroporti di Milano (Malpensa, Linate)
Aeroporti di Puglia (Bari, Brindisi)

in Contact Centers:
SIA Milano

SP-EXPERT PARTNER FOR ITALY

PARTNER FOR ITALY

OTHER ARTICLES of
Solutions:
Airport Resources Management
Gestione Risorse Aeroportuali
Fraud Management

Queue and Flow Management

All topics in - Workforce Management

Healthcare

Classic work time scheduling in the healthcare sector is often an extremely complicated and rather time-consuming job. While staffing must be kept to a minimum to keep costs down, patient care cannot ever be compromised. In order to provide the best possible care for their patients, the daily routine of doctors, nurses, specialists, clinicians and all other healthcare workers must be scheduled well in advance. This cannot be considered without recognizing the nature of the task – part-time, split time and rotating schedules for many workers, including occasional night shifts, weekend work as w…

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Contact Center

Only those who understand the complexity will be able to master the details. Workforce Management alone no longer meets the demands of today’s call-center market. Hours worked in regard to ‘supply and demand’ has become too simplistic. Stiff competition and a highly-specialized workforce mandates comprehensive solutions that are as unique and flexible in their implementation as your company. Sirius Technology proposes the modular solution of Workforce Productivity, based on the core Sp-Expert of Interflex and other customized modules. Due to transparency and excellence on all levels, Workfor…

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Manufacturing and Industry

Manpower requirements in manufacturing and industrial enterprises chiefly depend on incoming orders and may be subject to seasonal fluctuations. This results in peaks and valleys in demand which must be met by an efficient HR management. Interflex provides demand-oriented personnel scheduling solutions to avoid cost-intensive over- and under-staffing. Flexible, open schedule models or staffing leveling required for each machine or workgroups can be determined by the integrated advance personnel scheduling software.Depending on the solution selected, your order data can even be imported from upstream E…

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Retail Establishments

The economic situation in retail business has changed for the worse. Price pressures from mega merchants, expansion in retail space and trends towards concentration on one hand, but then, high insolvency rates and a significant drop in sales on the other hand Changes in the basic conditions, especially having extended shopping hours and introduced new labor time regulations impose a constant pressure on personnel costs. Unpleasant consequences are business closings, the reduction of jobs, worsening of personnel structures as well as rising job stress and the pressure to perform on employee side.

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Public Service

In view of empty public coffers, efficient personnel planning solutions are sought throughout the public sector. Overtime must be avoided and, at the same time, suitably qualified staff lined up to compensate for absences due to illness and other unplannable events. A greater number of flexible labor time models might help; however such models are often associated with considerable administrative effort. This type of scheduling is getting even more intensive since different work contracts, collective labor agreements, flexible scheduling and staff preferences must all be taken into account. Interflex has 20 ye…

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